Refund policy

REFUND POLICY

These terms and conditions constitute the return and refund policy of Madewith-joi.com.

Thank you for your purchase. all sales are final there are no returns but If you receive a broken item, we are here to make it right.

Terms and Conditions for return and refund:

  1. No refunds but only in the event that customer receives broken item. 
  2. If a customer receives a broken product or products, they must initiate a return request by email immediately and no later than 3 days of receipt of item. Madewith-joi.com will replace broken item. If the Identical item is unavailable, a similar alternative will be provided to customer.
  3. Customer must submit a return request via email at madewith.joi24@gmail.com, including name and address, order number, proof of purchase, along with a photo of damaged item. After submitting your return request, check your email for a return shipping label, which customer must print out.  
  4. The broken products must be shipped within 3 days of receiving return shipping label under the following conditions:
    1. The condition of the product must be the same as it was at the time of purchase.
    2. It must contain all tags.
    3. It must be in the same shipping box it came in.
    4. If item is part of a bundle, please return all items unopened.
  5. After three days of receiving return request label via email or not fulfilling any of the conditions provided in Clause Four Madewith-joi.com shall not accept any return, and no money will be refunded. 
  6. If you want more information regarding our return and refund policy please contact us. 

Thank you for choosing Madewith-joi.com!